What Guests Look for in a Top-Rated Airbnbs
We’ve had this conversation with homeowners countless times. They know their property needs upgrades to compete in Chelan’s booming short-term rental market. Maybe it’s a hot tub, a stylish refresh, or even just stronger WiFi. But they hesitate. They tell us, “We’ll add it next season,” or “We want to wait and see if we really need it.”
Here’s the hard truth: every month you wait, you’re losing money. You’re losing higher nightly rates, more bookings, and repeat guests who might have chosen your home if it had that extra amenity. If you want a top-rated Airbnb in Chlean, Seattle, Leavenworth, or any other area we service, you’ll want to act now, not later.
So, what do guests actually want? Let’s look at eight data-backed, real-world strategies to transform your rental into one of the most sought-after stays in most markets that we service here at Cascade Lodging Co. We’re not just guessing—this is based on market trends, guest reviews, and real performance data from top vacation rentals.
1. Invest in a Hot Tub – The Single Best Amenity Upgrade
A hot tub isn’t just a luxury—it’s an income multiplier. Listings with hot tubs see increased occupancy and up to a $50–$100 per night premium (source).
What to Consider:
Install a 6-8 person hot tub with easy-to-use controls.
Place it in a private, scenic spot with seating nearby.
Provide clear instructions for guests to avoid damage.
2. Curate an Instagram-Worthy Outdoor Space
People book Airbnbs for experiences, not just a place to sleep. A beautifully designed patio, deck, or fire pit area can make all the difference.
What they look for:
String bistro lights overhead for ambiance.
Provide a fire pit with cozy seating.
Include outdoor dining & lounge furniture.
Offer a BBQ or Blackstone grill for outdoor cooking.
📌 Pro Tip: Listings that highlight an “outdoor retreat” get 35% more clicks on Airbnb (source).
3. Upgrade Your Bedding & Sleep Experience
Sleep quality is a top driver of 5-star reviews. A cheap mattress or worn-out sheets can tank your ratings.
What to Consider:
Invest in a medium-firm hybrid mattress (guests love them).
Use hotel-quality linens (white, high-thread-count sheets).
Add blackout curtains for better sleep.
Provide multiple pillow options (firm and soft).
📌 Pro Tip: Listings that highlight “luxury bedding” tend to outperform similar homes in pricing (source).
4. Speed Up Your WiFi (Because Slow Internet = Bad Reviews)
Areas like Chelan attract remote workers, digital nomads, and families who stream movies. If your WiFi is slow, expect complaints.
What to Consider:
Upgrade to fiber-optic or 200+ Mbps internet.
Place a mesh WiFi system to cover the whole home.
List your WiFi speed in the Airbnb listing.
5. Stock the Kitchen Like a Pro
Guests don’t just want a kitchen—they want a kitchen they can cook in.
What to Consider:
Provide high-quality cookware (avoid cheap, scratched nonstick pans).
Stock essential spices, oil, and coffee.
Add a quality coffee maker (drip, French press, or Nespresso).
📌 Pro Tip: Airbnb guests consistently mention well-stocked kitchens in positive reviews.
6. Optimize Your Listing for Airbnb’s Search Algorithm
If your Airbnb isn’t showing up in searches, you won’t get bookings. Airbnb prioritizes listings with high engagement, competitive pricing, and great photos.
How to Optimize:
Use a keyword-rich title (e.g., “Lakefront Chelan Escape w/ Hot Tub & Fire Pit”).
Upload professional photos with great lighting.
Adjust your pricing based on demand and seasonality.
📌 Pro Tip: Airbnb actively promotes listings with high engagement—so update your listing regularly and use tools like Rankbreeze to verify what you are doing is working.
7. Add Kid- & Pet-Friendly Features to Expand Your Market
Most vacation rental markets are family-friendly and pet-friendly destinations. Listings that cater to these groups attract wider audiences and longer stays.
What to Consider:
Include a Pack ‘n Play, high chair, and kids’ dishes.
Provide a dog bed, bowls, and pet-friendly guide.
Secure the backyard for pets.
📌 Pro Tip: Listings that welcome pets can charge $50–$150 per pet (source).
8. Invest in Better Guest Communication & Automation
Slow or unclear communication leads to bad reviews. Guests expect instant responses and clear instructions.
How to Fix It:
Use automated messaging for fast responses (Hospitable).
Send a personalized welcome message with local tips.
Provide a digital guidebook with WiFi info, house rules, and local recommendations.
📌 Pro Tip: Fast response times can increase bookings by 20%.
The Bottom Line: Stop Waiting, Start Earning More
Every month you delay adding these upgrades, you’re losing revenue and missing bookings. The most successful Airbnbs aren’t just lucky—they’re strategically designed and managed for maximum profit.
At Cascade Lodging Co., we help homeowners increase their income and reduce their stress. We handle everything from pricing strategy to guest experience, ensuring your home reaches its full earning potential.
📞 Let’s Talk! We offer a complimentary property analysis to show you exactly how to maximize your rental income.
Contact us today and let’s turn your vacation home into a top-rated Airbnb!